Privacy Policy

What data is collected when you use TeamUp Labs - how it's used, where it's stored, your rights.

Data stored by TeamUp Labs

Data from users’ Google profiles:

User properties including:

Session information including:

Data required to store and retrieve Example Maps, including:

Votes for new features.

When feedback is sent to TeamUp Labs via the application, a user id plus the feedback message is stored.

We may use an email address to reply to feedback sent via the application.

Data retention

The data retention policy for the majority of the above data is that the data will be retained until we learn from a user that they no longer require the data to be retained. This may be by deleting data inside of the application, or by a right to be forgotten request. Session information data is retained for 24 hours. Database backups covering all of the above data are retained for 7 days.

Third parties

All of the above data, apart from Google profile data, is provided by users, or derived from user provided data (e.g. creation timestamp). We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We will not use your personal information to send you promotional information about third parties.

Right to be forgotten

Users can request, via the feedback facilities, to have their personal data removed. Subject to appropriate checks this will be processed without undue delay and within one month of receipt.

Subject access requests

Users can request, via the feedback facilities, to learn the personal and supplementary data TeamUp Labs holds about them. For more information see https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-of-access/.

Right to rectification

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible via the feedback facilities. We will respond to requests within one month.

Use of this application requires a positive opt-in and agreement. Each user is checked at the point of accessing the application that they have agreed with the current terms and conditions, and privacy policy. Consent can be withdrawn by a right to be forgotten request.

Data breaches

A data breach is a breach of security leading to accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed. Data breaches will be reported to the relevant supervisory authority within 72 hours of becoming aware of the breach, where feasible. If the breach is likely to result in a high risk of adversely affecting individuals’ rights and freedoms, TeamUp Labs will also inform those individuals without undue delay.

Integrity and confidentiality

Measures are in place to make it difficult for actors to access stored data that they do not have the right to access, to protect against accidental loss, destruction or damage. These include, but are not limited to, automatically upgrading connections to HTTPS encrypted connections, use of Google Authentication, privacy by design and by default, restrictive firewall policies, data backups.

This privacy policy was designed to comply with the General Data Protection Regulation. For further information on the GDPR see https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to user needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

TeamUp Labs currently use Google Analytics for web traffic analysis and Amplitude for product metrics.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy statement applicable to the website in question.